Frequently

{and less frequently}

Asked Questions

Got a question that's not covered here? Send it to us and we'll do our best to answer you right away.

What's Lilikin's problem?

Frankly, we're not really sure. He's just kind of a downer, isn't he? He's kind of shy, but that's no excuse. Apparently he's working on an autobiography, which should help to clear up a few things, but he's a world-class procrastinator, so who knows when that will hit shelves.

What about the other two? Don't they ever smile?

Yeah, not really. It's not that they're depressed or anything; they're just hard to impress. They're like that guy who, instead of laughing uproariously at a hilarious joke, simply declares dryly, "That's funny."

Why are there only 3 friends?

First off, these guys are not particularly welcoming to newcomers. Secondly, not many are persistent enough to break through their self-imposed isolation. And last, it's really expensive to make lots of different toys. There will be more, but all in good time.

Will Lilikin really write me back?

Absolutely! And so will Mollycoddle and Eleven, too. It's not like they have a lot else going on. Send any of them an email, or connect with them on Facebook, or follow them on Twitter to get way more insight into their daily lives than you ever imagined or desired.

 


 

Why organic cotton?

Cotton is an ancient fibre that is easy to process and care for in many textile applications, which makes it ideal for baby and children's products. Unfortunately, conventional modern cotton production includes the use of some pretty nasty chemicals, including some considered to be the most toxic compounds in the world. These not only seriously damage the environment, but also pose health risks to those working in the fields as well as those using the end product. Third-party certification ensures that organic cotton farming uses no toxic and persistent pesticides or synthetic fertilizers, and drastically reduces the amount of water used by conventional organic crops. Our cotton fabrics are certified organic by the Global Organic Textile Standard, or GOTS.

Why aren't the stuffing materials organic?

Natural stuffing materials are problematic for toys intended for all ages. Because toys used by babies are likely to spend at least a little time in someone's mouth, or a puddle of spilled milk, or even a damp bed, the materials they use must be not only washable, but also rot-resistant. Synthetic stuffing materials are much less attractive to mould, mildew and bugs, and will quickly dry in the event of a soaking. Lilikin&Friends toys are stuffed with eco-conscious recycled polypropylene fibres and pellets.

Why are they made in China?

How many stuffed toy factories have you seen around here? Exactly. There are a lot of opinions about the Made-in-China trend these days, but the reality is that China is ahead of the curve insofar as toy infrastructure, experience and workmanship are concerned. The factory we work with in China produces top quality toys using GOTS certified organic textiles. Testing by internationally recognized third-party facilities certifies that our products meet or exceed all North American safety standards as laid out in ASTM F963. Simply put, China makes the best toys, and we all want the best, don't we?

Can I wash my toys?

We don't officially endorse machine washing the Lilikin&Friends toys, despite the washability of the organic cotton velour outer. The combination of heavy weighting pellets and long skinny limbs may result in irresistible charm, but add agitation and it can also wreak havoc on proportions. We recommend surface spot washing with a damp cloth unless your friend gets really filthy, in which case you can hand wash her in warm water with mild soap and lay her flat to dry. Please don't hang her by her feet, hands or ears--not only is that excruciating, but it can also really mess up her symmetry, which is just not cool. If you absolutely must chuck your toy in the washing machine, kindly place him in a zippered pillow protector or lingerie bag first and use the gentlest cycle you can find, and then lay him flat to dry, preferably with a magazine or something to keep him entertained for a few hours.

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